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Humanistic Communication

Using Strategic Communication
for Improved Health Outcomes

The Humanistic Communication program is specifically designed to enhance attendees’ skills for improving patient compliance, satisfaction, and achieve better health outcomes in their organizations. The comprehensive, effective, and carefully researched curriculum incorporates strategic communication presentations, group discussions, and interactive exercises.

 

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Humanistic Communication Program for Improving Patient SatisfactionThe health of patients hinges greatly on the care provider’s ability to communicate clearly and effectively. Strategic communication is needed to enhance communication with patients throughout the encounter stages of diagnosis, assessment, and treatment. Strategic communication is not easy; it requires a deliberate investment of time, effort and commitment by the health care provider, staff, and leadership of health care organizations. However, once the discipline of strategic communication is learned, practiced, and mastered the remarkable results of improved patient compliance, health outcomes and population health can be realized.

The essential goals of this program are to:

If you are a healthcare executive, physician, medical group practice manager, health professions educator, or healthcare student, then this program is for you. 

For more information about how you can bring the Humanistic Communication program to your organization, please Contact Us. 

The ½ day workshop is specifically designed to enhance attendees’ skills for improving patient compliance, satisfaction, and achieve better health outcomes in their organization. The comprehensive, effective, and carefully researched curriculum incorporates strategic communication presentations, group discussions, and interactive exercises.

Learning Outcomes:

  • Develop new and enhanced strategies for patient-centered care and improved outcomes in your organization.
  • Recognize how an improved understanding of cultural competence relates to caring for patients from various ethnic, social, and demographic groups.
  • Create a living document of actionable steps to increase market share and become the preferred choice for diverse patient populations.
  • Identify effective practices for leveraging individual differences to identify opportunities for growth and achieve improved teamwork.
     

Jennifer B. McCants

D.D.S., MSD

Consultant

Hassan A. Tetteh

M.D., M.B.A., FACS

Consultant

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Program Curriculum

  • Patient and Care Management
  • Organizational Development and Leadership
  • Quality and Patient Safety
  • Healthcare Reform Strategies and Tactics
  • Cultural Competency
  • Improved Patient Satisfaction